Shipping

Shipping & Delivery

For orders within Canada, pieces that are in stock are dispatched within 3 business days. You will receive a tracking code once your order has been shipped. All shipments are insured and handled with utmost care to ensure they arrive safely at your doorstep.

Order Tracking

Once your order is processed, you will receive an email confirmation. When your piece has been shipped, a follow-up notification will include your tracking details.

At Maison Soprano, we are dedicated to offering a seamless and personal experience from our atelier to your home. Should you have any questions about your order, our team is always here to assist you. You may contact us through the Contact form on our website.

Return Policy

Maison Soprano accepts returns upon 15 days of receiving an order. Customized or personalized jewelry can only be returned if they are found to be defective. Upon return of jewelry, Maison Soprano reserves the right to pursue legal action in the case where any parts of the returned jewelry has been altered by the customer.